Contact Us
Email Us
For order questions, artwork details, delivery support, returns, or general inquiries, contact Casopra by email.
Email: contact@casopra.com
Send an EmailOrder Support
If your message is about an existing order, include your order number, the email used at checkout, and a clear description of your request.
For damaged, defective, or incorrect items, include photos of the item, packaging, and shipping label.
Legal & Privacy
For privacy, legal, accessibility, or policy-related questions, contact Casopra at contact@casopra.com and include the nature of your request.
We may need to verify your identity before processing certain privacy requests.
Before You Contact Us
When can I expect a response?
We aim to respond to customer inquiries within 24 hours from Monday to Friday. Response times may be longer during weekends, holidays, or high-volume periods.
What should I include for order support?
Please include your order number, the email address used at checkout, the product name, and a clear explanation of your question or issue.
If the item arrived damaged, defective, or incorrect, include clear photos of the artwork, packaging, and shipping label.
Can I contact you before placing an order?
Yes. If you need help choosing a size, understanding product details, or deciding whether an artwork fits your space, contact us before placing your order.
For the best guidance, include the artwork name or link, your preferred size, and where you plan to display it.
How do I contact you about a return?
Email contact@casopra.com with your order number and the reason for your return request. Please wait for return instructions before sending an item back.
Still need assistance?
Email contact@casopra.com with your question. Sending complete information helps us answer faster and avoid unnecessary back-and-forth.
Contact Casopra