Welcome to Casopra. The terms "we", "us" and "our" refer to Casopra. Casopra operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Casopra is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein, including our Privacy Policy, Shipping Policy, Return & Refund Policy, Delivery & Returns page and Terms of Purchase, describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with, purchasing from or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access the Services.

1. Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide information such as your name, email address, billing information, payment information, shipping information and account information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign or license your account to any other person. We may refuse service, suspend access, cancel orders or restrict use of the Services if we believe your use violates these Terms, creates risk, is fraudulent, abusive or unlawful, or may harm Casopra, Shopify, our customers or service providers.

2. Our Products

Casopra offers curated wall art and related products. Many products sold through the Services are made to order and produced only after a customer places an order. Because products are produced specifically for each order, production, fulfillment, shipping, return and replacement rules may differ from rules that apply to mass-stocked retail products.

We have made every effort to provide an accurate representation of our products and services. However, colors, contrast, brightness, scale, texture, framing appearance, product proportions and overall visual appearance may differ from how they appear on your screen because of device type, display settings, browser settings, lighting conditions, print materials, production equipment, production location and the physical printing process.

You acknowledge that printing is a physical production process and that minor variations in color, finish, placement, texture, cropping, alignment or final appearance may occur. Such variations do not necessarily constitute defects. We do not warrant that the appearance or quality of any product will exactly match any image, rendering, mockup or preview displayed online.

All product descriptions, images, mockups, prices, offers and availability are subject to change without notice. We reserve the right to discontinue any product, modify a product or product presentation, and limit quantities or sales to any person, geographic region or jurisdiction on a case-by-case basis.

3. Orders

When you place an order, you are making an offer to purchase. Casopra reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Casopra confirms acceptance or begins processing. We must receive and process your payment before your order is accepted and fulfilled.

Please review your order carefully before submitting it, including product, quantity, size, shipping address, billing address, contact information and all other details. Because many products are made to order, Casopra may be unable to accommodate cancellation requests, address changes, size changes or product changes after an order has been accepted, submitted to production or begun processing.

If we do not accept, modify or cancel an order, we will attempt to notify you using the email address, billing address or phone number provided at the time of the order. We may cancel or refuse orders if information is inaccurate, incomplete, fraudulent, intended for resale, violates these Terms or creates risk for Casopra, our customers or providers.

Your purchases are subject to return, refund, exchange, replacement and cancellation rules set out in our Terms of Purchase, Delivery & Returns page, Shipping Policy and Return & Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or unauthorized export.

4. Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless expressly stated, posted prices do not include taxes, shipping, handling, customs duties, import charges, brokerage fees or similar charges.

Prices posted in our online store may be different from prices offered through physical stores, marketplaces, third-party websites or other online stores. We may offer promotions governed by separate terms. If there is a conflict between promotion terms and these Terms, the promotion terms will govern solely for that promotion.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases. You agree to update your account and other information, including email address, billing information, shipping address, credit card information and expiration dates, so that we can complete transactions and contact you as needed.

You represent and warrant that your payment information is true, correct and complete, that you are authorized to use the applicable payment method, that charges will be honored by your payment provider, and that you will pay all charges at the posted prices, including shipping, handling, taxes and applicable charges.

5. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy and Delivery & Returns page, which are incorporated by reference. Delivery times are estimates only and are not guaranteed. Delivery time may include production time, fulfillment time, shipping time and carrier processing time.

Delivery may be affected by the product ordered, destination country, production location, order size, selected shipping method, carrier network status, customs processing, weather, holidays, high-volume periods and other circumstances outside our control. We are not liable for shipping or delivery delays caused by carriers, customs authorities, incorrect or incomplete addresses, failed delivery attempts, recipient refusal, unclaimed packages, international processing, force majeure events or other events outside our reasonable control.

Customers are responsible for providing a complete, accurate and deliverable shipping address. If an order is returned to sender, refused, unclaimed, undeliverable or disposed of because of an incorrect or incomplete address, failed pickup, recipient refusal or similar customer-side issue, the customer may be responsible for replacement production, reshipping, additional shipping charges or related costs, except where prohibited by law.

Risk of loss and title for products pass to you when the products are delivered to the carrier, except to the extent prohibited by applicable law or where Casopra expressly provides a replacement or remedy under our posted policies. This provision does not limit any rights you may have under consumer protection laws.

6. Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, designs, layouts, product descriptions, collections, content, and the design, selection and arrangement thereof, are owned by Casopra, its affiliates, suppliers, licensors or service providers and are protected by applicable copyright, trademark and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, scrape, copy or commercially exploit any material on the Services without our prior written consent. Except as expressly provided, nothing grants a license or other rights under any patent, trademark, copyright or other intellectual property of Casopra, Shopify or any third party.

Casopra's names, logos, product and service names, designs, slogans and other brand elements are trademarks of Casopra or its affiliates or licensors. You must not use such trademarks without prior written permission. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other marks are the property of their respective owners.

7. Optional Tools

You may be provided with access to customer tools, features, integrations or functionality offered by third parties as part of the Services, which we neither monitor nor control. We provide access to such tools "as is" and "as available" without warranties, representations or conditions of any kind and without endorsement.

We shall have no liability arising from or relating to your use of optional third-party tools. Your use of optional tools is at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which those tools are provided.

We may offer new features, tools, resources, personalization features, account features, social media features, artificial intelligence features, search features or other functionality. Such new features are part of the Services and subject to these Terms. If the Services include features that allow interaction with third-party social media platforms, you are responsible for complying with those platforms' terms, policies and community guidelines.

8. Third-Party Links

The Services may contain materials, hyperlinks, applications, integrations, embedded functionality or other content provided or operated by third parties. We are not responsible for examining or evaluating the content, accuracy, policies, security or practices of third-party materials or websites you access. If you leave the Services to access third-party sites, you do so at your own risk.

We are not liable for harm or damages related to your access of third-party websites or your purchase or use of products, services, resources or content on third-party websites. Please review third-party policies and practices before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the third party.

9. Relationship with Shopify

Casopra is powered by Shopify, which enables us to provide the Services. However, any sales and purchases you make through our store are made directly with Casopra. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and Casopra, including injury, damage or loss resulting from purchased products and services.

You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with Casopra, except to the extent prohibited by applicable law. Shopify may process certain personal information in connection with the Services as described in our Privacy Policy and Shopify's applicable privacy notices.

10. Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. Certain personal information may also be subject to Shopify's Privacy Policy or the privacy notices of payment processors, shipping providers, analytics providers, marketing partners and other service providers.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide, protect and improve the Services. Information you submit may be transmitted to and shared with Shopify and third parties located in countries other than where you reside. Please review our Privacy Policy for details.

11. Feedback

If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, comments, photos, proposals, plans or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use, marketing, product improvement, website improvement and customer experience improvement.

You represent and warrant that you own or have all necessary rights to all Feedback, that you have disclosed any compensation or incentives received in connection with your submission, and that your Feedback will comply with these Terms. We are not obligated to maintain Feedback in confidence, pay compensation or respond.

We may monitor, edit or remove Feedback that we determine to be unlawful, offensive, threatening, libelous, defamatory, obscene, objectionable or in violation of intellectual property rights or these Terms. You are solely responsible for Feedback you make and its accuracy.

12. Errors, Inaccuracies and Omissions

Occasionally information on or in the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, product images, artwork names, pricing, promotions, offers, product shipping charges, transit times, production times, availability, color descriptions, dimensions, materials or other content.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if information is inaccurate at any time without prior notice, including after you submit an order. We undertake no obligation to update, amend or clarify information except as required by law.

13. Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services for unlawful, fraudulent, abusive or malicious purposes; to violate laws; to infringe intellectual property rights; to harass, abuse, insult, defame, intimidate or harm any person; to transmit false or misleading information; to upload or reuse material that does not comply with these Terms; to send spam or similar solicitations; to impersonate any person or entity; or to engage in conduct that restricts or inhibits anyone's use of the Services or may harm Casopra, Shopify, customers, providers or users.

You also agree not to upload viruses or malicious code, reproduce or exploit any portion of the Services, collect or track personal information of others, spam, phish, pharm, pretext, spider, crawl, scrape, interfere with security features, place fraudulent orders or abuse any return, refund, discount or customer service policy. We may suspend, disable, restrict or terminate your account or access if you violate these Terms.

14. Termination

We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

15. Disclaimer of Warranties

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance is strictly at your own risk. We disclaim liability and responsibility arising from reliance placed on materials by you or others.

EXCEPT AS EXPRESSLY STATED BY CASOPRA OR REQUIRED BY APPLICABLE LAW, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

Some jurisdictions limit or do not allow the disclaimer of implied warranties, so the above disclaimer may not apply to you in full. Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.

16. Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL CASOPRA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PROCURED USING THE SERVICES.

This limitation applies to claims related to errors or omissions in content, loss or damage incurred as a result of the use of the Services, products, content or any other material made available through the Services, even if advised of their possibility. Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you. Nothing limits liability that cannot be limited under applicable law.

17. Indemnification

You agree to indemnify, defend and hold harmless Casopra, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of your breach of these Terms or incorporated documents, your violation of law or third-party rights, your access to and use of the Services, your Feedback, your misuse of the Services or your fraudulent or abusive conduct.

We will notify you of an indemnifiable claim, provided that failure to promptly notify will not relieve your obligations unless you are materially prejudiced. We may control defense and settlement at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent, not to be unreasonably withheld. You will cooperate in the defense of indemnified claims.

18. Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of other remaining provisions.

19. Waiver; Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver. These Terms and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding prior or contemporaneous agreements, communications and proposals, whether oral or written. Any ambiguities shall not be construed against the drafting party.

20. Assignment

You may not delegate, transfer or assign this agreement or any rights or obligations under these Terms without our prior written consent, and any attempt will be null and void. We may transfer, assign or delegate these Terms and our rights and obligations without consent or notice to you, including in connection with a merger, acquisition, reorganization, sale of assets, business transfer or similar transaction.

21. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where Casopra is headquartered, without regard to conflict of law principles, except where applicable consumer protection laws require otherwise. You and Casopra consent to venue and personal jurisdiction in the courts of such jurisdiction, except where prohibited by law.

22. Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

23. Changes to Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right, in our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. We will notify you of material changes in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of changes constitutes acceptance of those changes.

24. Contact Information

Questions about these Terms of Service should be sent to us at contact@casopra.com. Our contact information is posted below: contact@casopra.com.

1. Scope of These Terms of Purchase

These Terms of Purchase apply to purchases made through Casopra's online store and form part of the agreement between you and Casopra when you place an order. They are intended to work together with our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy and Delivery & Returns page.

If there is a conflict between these Terms of Purchase and a more specific Casopra policy, the more specific policy will control only for the subject matter it addresses. If there is a conflict between these Terms of Purchase and the Terms of Service regarding the purchase of a product, these Terms of Purchase will control for the purchase-related matter.

2. Products and Made-to-Order Production

Casopra sells curated wall art and related products. Many products are made to order and are produced only after the order is placed. Made-to-order production helps reduce unnecessary inventory, but it also means that production may begin shortly after payment and that cancellations or changes may not always be possible.

The fact that a product is made to order does not remove customer rights that cannot be waived under applicable law. However, you agree that made-to-order products may be subject to special rules regarding cancellation, return instructions, replacement, inspection and refund eligibility as described in our posted policies.

3. Availability

All products, product variations, sizes, prices, promotions and delivery options are subject to availability. We may modify, discontinue or limit products without notice. If a product becomes unavailable after you place an order, we may cancel the order and issue a refund for the unavailable item, or contact you to offer an alternative where appropriate.

We may limit sales by person, household, account, payment method, shipping address, billing address, geographic region or jurisdiction where we believe such limitation is necessary to protect Casopra, customers, service providers, inventory integrity, fraud prevention or compliance.

4. Order Acceptance

Your order is an offer to purchase. Casopra may accept or decline the order at its discretion. An order confirmation or automated message does not necessarily mean that your order has been finally accepted if there is an error, availability issue, suspected fraud, payment problem, address issue, pricing error or other issue.

We may request additional information to verify your order. If we cannot verify the order or if payment is not authorized, we may cancel the order. If we cancel an order after payment is captured, we will refund the amount captured for the cancelled portion to the original payment method, subject to processing times from payment providers.

5. Prices, Taxes and Currency

You agree to pay the total amount shown at checkout, including product price, shipping, handling, applicable taxes and any other charges displayed before payment. Prices may be displayed in a selected currency depending on Shopify Markets, payment provider settings, location, browser settings or customer selections. Currency conversion, rounding and payment provider processing may affect the final amount charged.

Unless expressly stated, prices do not include customs duties, import taxes, brokerage fees, local taxes or similar charges that may be imposed by authorities or carriers for international orders. You are responsible for such charges unless the checkout expressly states otherwise.

6. Payment

Payment must be made using an accepted payment method displayed at checkout. By submitting payment information, you represent and warrant that you are authorized to use the payment method, that the billing information is accurate, and that you authorize Casopra and its payment processors to charge the total amount due.

If your payment is declined, reversed, charged back or flagged for fraud review, we may cancel, hold, suspend or delay the order. You remain responsible for any amounts lawfully owed for orders placed through the Services.

7. Production and Fulfillment

After payment and order acceptance, your order may be sent to production and fulfillment partners. Production time is the time required to create, print, finish, package and prepare the product for shipment. Production time is separate from carrier shipping time.

Production may occur in one or more locations depending on product type, destination, production capacity and provider network availability. We may use third-party providers for production, fulfillment, shipping, tracking and related services. These providers act in support of Casopra's order fulfillment process, but your customer relationship remains with Casopra.

8. Cancellations and Changes

Please review your order carefully before submitting it. Once an order has been accepted, submitted to production or begun fulfillment, we may not be able to cancel or change it. This includes changes to size, product, artwork, quantity, shipping address, shipping method or billing details.

If you need to request a cancellation or change, contact us as soon as possible at contact@casopra.com. We will make reasonable efforts to assist, but we do not guarantee that changes can be made after submission. If an order is already in production, in fulfillment or in transit, cancellation may be unavailable.

9. Shipping and Delivery

Delivery times are estimates only. Estimated delivery dates may include fulfillment time and shipping time. Delivery may vary based on product type, production location, destination country, order size, selected shipping method, carrier network status, customs processing and special circumstances.

We are not responsible for delays caused by carriers, customs authorities, incomplete addresses, failed delivery attempts, weather, holidays, high-volume periods, network disruptions or events outside our control. Tracking information, when available, will be provided by email or through the order tracking tools available to us.

10. Incorrect Address, Refused Orders and Returned to Sender

You are responsible for providing a complete and accurate shipping address. If an order is returned to sender, refused, unclaimed, undeliverable or disposed of because of an incorrect or incomplete address, failed delivery attempt, failure to collect the package, refusal by the recipient or a similar customer-side issue, the customer may be responsible for the cost of replacement production, reshipping and any related charges.

If a returned-to-sender issue occurs, contact us promptly. We will evaluate the situation and provide available options. In some cases, a new order may be required, and the customer may be responsible for shipping charges or product replacement costs depending on the reason for the return.

11. Lost Packages

If you believe an order is lost in transit, contact us within 30 days of the estimated delivery date. We may ask you to confirm that the shipping address was correct, that you contacted the local carrier or post office, that the tracking does not show delivery, and that several working days have passed since the estimated delivery date.

If the carrier confirms a package was lost or if we can reasonably determine that the package was lost in transit, we may offer a replacement or refund depending on the circumstances. If tracking shows the order was delivered to the address provided, we may be unable to verify non-delivery or provide a free replacement, but we will review the situation in good faith.

12. Damaged, Defective or Incorrect Items

Please inspect your order promptly upon receipt. If an item arrives damaged, defective or incorrect, contact us as soon as possible at contact@casopra.com and include your order number, a description of the issue, photos of the product, photos of the packaging and any other information we request.

If the issue is validated, we may offer a replacement, refund or other appropriate solution. Damage caused by customer handling, improper installation, misuse, normal wear, environmental conditions, or issues arising from incorrect information provided by the customer may not qualify for a free replacement or refund.

13. Returns, Refunds and Exchanges

Returns, refunds and exchanges are governed by our Return & Refund Policy and Delivery & Returns page. Casopra offers a 30-day return request window after receipt for eligible items, subject to inspection and approval. Items must be unused, in the same condition received and in original packaging unless the return relates to a verified defect, damage or incorrect item.

Customers must contact us before sending any item back. Items sent without prior return approval may not be accepted. Refunds are normally issued to the original payment method after we receive and inspect the return or otherwise approve the refund. Bank and payment provider processing times may vary.

14. Color and Print Variation

You acknowledge that digital previews, mockups and product images are representations only. Printed artwork may vary slightly from screen previews because of display settings, lighting, production process, print materials, machine settings, humidity, color profiles and other physical factors.

Minor color or print variations that are within normal production tolerances are not automatically considered defects. If you believe a product has a significant quality issue, contact us with photos and we will evaluate the claim.

15. Promotions, Discounts and Gift Cards

Promotions, discounts, discount codes, bundles and special offers may be subject to separate conditions, expiration dates, exclusions and limitations. We may modify or cancel promotions where permitted by law. Promotional terms apply only to the promotion described and do not modify these Terms of Purchase unless expressly stated.

Gift cards, store credits or promotional credits, if offered, may be subject to additional terms displayed at the time of purchase or issuance. Unless required by law, promotional credits may not be redeemable for cash.

16. Export, Customs and International Compliance

Customers are responsible for complying with applicable export, import, customs and local laws in connection with any purchase. We may refuse or cancel orders where fulfillment is prohibited, impractical or restricted by law, carrier rules, sanctions, payment processor rules or provider limitations.

For international orders, customs duties, import taxes, brokerage fees and local charges may apply. Such charges are the customer's responsibility unless the checkout expressly states otherwise.

17. Privacy

Casopra's personal information practices are governed by our Privacy Policy. By placing an order, you acknowledge that order, payment, shipping, fulfillment, customer support and return information may be processed by Casopra, Shopify, payment processors, fulfillment partners, carriers and other service providers as needed to process and fulfill your purchase.

18. Changes to These Terms of Purchase

Casopra may update these Terms of Purchase from time to time by posting an updated version on the website. The version in effect at the time of your purchase generally applies to that purchase unless a change is required by law or expressly stated otherwise.

19. Contact

Questions about purchases, orders, delivery, damaged items, returns or refunds should be sent to contact@casopra.com.