Privacy Policy

1. Introduction

Casopra operates this store and website, including related information, content, features, tools, products and services, in order to provide customers with a curated shopping experience. Casopra is powered by Shopify. This Privacy Policy describes how we collect, use, disclose, store and protect personal information when you visit, use or make a purchase through the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of personal information.

2. Personal Information We Collect or Process

When we use the term personal information, we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services, we may collect contact details, billing and shipping address, phone number, email address, payment-related information, account information, transaction information, communications with us, device information, browser information, IP address, usage information, product views, cart activity, wishlist activity, return or exchange information and other information you provide.

3. Sources of Personal Information

We may collect personal information directly from you, automatically through the Services, from your device, from cookies and similar technologies, from Shopify, from payment processors, fulfillment and shipping providers, analytics providers, marketing partners, customer support providers and other third parties that help operate the Services.

4. How We Use Personal Information

We may use personal information to provide, tailor and improve the Services; process payments; fulfill orders; arrange shipping; facilitate returns and exchanges; provide customer support; manage accounts; remember preferences; communicate with you; detect fraud; protect security; comply with legal obligations; enforce our terms and policies; improve marketing; measure performance; and create a more personalized shopping experience.

We may also use personal information for operational, administrative, audit, recordkeeping, dispute resolution, insurance, legal and compliance purposes.

5. Marketing and Advertising

We may use personal information for marketing and promotional purposes, such as sending emails, showing online advertisements, measuring advertising performance and promoting products or services that may interest you. You may opt out of promotional emails by using the unsubscribe link in our emails. Even if you opt out of promotional messages, we may still send non-promotional messages related to orders, accounts, customer service or legal notices.

6. How We Disclose Personal Information

We may disclose personal information to Shopify, payment processors, fraud prevention providers, fulfillment and shipping providers, technology providers, data analytics providers, marketing and advertising partners, customer support providers, cloud hosting providers, professional advisors, authorities where required by law, and other service providers that help us operate the Services.

We may disclose information when you direct us to do so, when you consent, within our corporate group or in connection with a business transaction such as a merger, acquisition, financing, reorganization, bankruptcy or sale of assets.

7. Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide, protect and improve the Services. Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located outside your country of residence. Shopify may process certain personal information as an independent controller for some purposes, as described in Shopify's privacy notices.

8. Cookies and Similar Technologies

We and our providers may use cookies, pixels, web beacons, tags and similar technologies to operate the Services, remember preferences, analyze performance, measure marketing, improve the customer experience, prevent fraud and provide advertising. Your browser may allow you to block or delete cookies, but some features may not work properly if you do.

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not controlled by us, review their privacy and security policies. We are not responsible for the privacy, security, accuracy or practices of third-party sites or services.

10. Children's Data

The Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it where required.

11. Security and Retention

No security measure is perfect or impenetrable. We use reasonable safeguards designed to protect personal information under our control, but we cannot guarantee perfect security. We recommend that you do not send sensitive information through unsecured channels.

We retain personal information for as long as needed to provide the Services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, protect security and fulfill the purposes described in this Privacy Policy.

12. Your Rights and Choices

Depending on where you live, you may have rights to access, know, delete, correct or receive a copy of your personal information, to withdraw consent, to object to or restrict certain processing, to opt out of some marketing or targeted advertising, and to appeal or complain to a regulator. These rights may be subject to limits and exceptions under applicable law.

You may exercise available rights by contacting us using the details below. We may need to verify your identity before processing a request. We will not discriminate against you for exercising your privacy rights.

13. International Transfers

We may transfer, store and process personal information outside the country where you live, including in Canada, the United States and other countries where Shopify, service providers, fulfillment partners, shipping providers or technology providers operate. These countries may have privacy laws different from those in your country.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements or operations. We will post the revised Privacy Policy on our website, update the Last updated date and provide notice where required by applicable law.

15. Contact

Questions about this Privacy Policy or our privacy practices may be sent to contact@casopra.com.